Deposits
A deposit is required upon booking and are non-refundable under any circumstances. This deposit will go towards the total cost of your procedure and must be paid at the time of booking. If we can not accept your booking your deposit will be refunded. The refund process will take about 5-10 days.
Previous Tattoo
If you have had previous cosmetic tattooing from another artist that you wish for us to cover please email through a picture to underhillcreationsnz@gmail.com or alternatively send photos via Facebook messenger to our Facebook page before booking online. Ensure you have no makeup on and take photos in natural lighting. Please include your details so that we can call you as soon as we have assessed your photos.
Cancellation Policy
Any cancellations will incur a loss of deposit and you will need to pay a new deposit if you want to book another appointment in the future, this also applies if a client simply does not show up for their appointment.
You are permitted one date change so long as 48 Hours notice is provided. Further date changes will incur a loss of deposit.
Age Restriction
No persons under the age of 18 years old are permitted in treatment rooms for tattoo.
We have a policy of client and therapist ONLY in the room. Due to the nature of our detailed services, we kindly request that you arrive unaccompanied to your appointment.
Please arrive on time or 5-10 minutes before your scheduled appointment with clean, makeup free brows/lashes.
When you have made an appointment online, We will need to review it and manually accept or decline. We will email you to advise if your booking is confirmed or declined).
Genoapay is a payment plan introduced specifically for services rather than products.
INTEREST FREE CREDIT AND NO APPLICATION FEE!
1. Its as simple as this! Fill in an online application with Genoapay and have a decision back in minutes!
2. If approved, you book your appointment online here with us, you pay a deposit as normal with card.
3. On the day of your appointment the payment plan is activated with Genoapay and then the rest is paid over 10 installments (so no payments start until the day of your appointment)
It couldn't be easier! You can have your treatments without the hassle of having to save up first!
You'll pay your first instalment at the time of purchase, and the remainder every fortnight.
With interest-free instalments, the only fees are for late payments. You can find your payment schedule in the Afterpay app and we'll send you regular reminders.
You’ll know you’ve been approved within seconds. Orders ship as they would with any other form of payment, as quickly as you choose.